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If you just joined, then by default the window will be added to the bottom of your active listings.

However ...All listings you create thru Auctiva will add the store window to the top this is by default.

I'm not sure what error your talking about so can't help on that one. Are you talking about a gallery image you click on? what is the error? Do you have a item number to a active listing so someone can see if they get the same error?
I mean, if I include the html code in my auction, will the store window duplicate itself on the bottom? The old auctiva gave you an option to insert the code manually so that it does not automatically get inserted in your auctions. The thing is, I know the store window is not reliable so when it is not functioning I would rather not have it show up than show up and not have any of my listings.

Here is the link to my store window and when you click on the items it says Error.

<table width="100%" table border="1" cellspacing="0" width="99%" bgcolor="#ccccff">
<tr><td align="center" width="100%" height="27">
<font face="arial,verdana,helvetica,sans serif" size="4" color="#000000">
<b>Auction Picture Gallery</b></font></td></tr></table>

<!--ASW-->
<p><table width='100%' border='0' align='center' cellpadding='0' cellspacing='0'>
<tr>
<td>
<SCRIPT LANGUAGE='JavaScript' type='text/javascript'>function passpara(){return '&id=54202&itembgcolor=0xFFFFFF&bordercolor=0x000000&storewindowbgcolor=0xb8d6b6&toptextcolor=0xFFFFFF&bottomtextcolor=0xFFFFFF&stripcolor=0x516bc6&auctionclosemessagecolor=0xff0000&emptyboxmessagecolor=0xFFFFFF&buttovercolor=0x660000&buttoutcolor=0x00000AA&searchtitlecolor=0xFFFFFF&searchbuttbgcolor=0xc0c0c0&searchbutttextcolor=0x000000&searchbuttbordercolor=0x000000&itemhighlightcolor=0xfff000&navbuttonactivecolor=0x4bc1ee&navbuttonoutlinecolor=0xff9900&navbuttoninactivebgcolor=0x000000&baseurl='+escape(location.href.substring(0, location.href.lastIndexOf('/') + 1));} </script>
<SCRIPT language='JavaScript' type='text/javascript'><!--

var flashVersion = 0;
var agent = navigator.userAgent.toLowerCase();
if (navigator.plugins != null && navigator.plugins.length > 0)
{
var flashPlugin = navigator.plugins['Shockwave Flash'];
if (typeof flashPlugin == 'object')
{
//
// need flash version 6 or higher (this code should work with future flash plugins.)
//
if (flashPlugin.description.indexOf(' 5.') != -1)
flashVersion = 5;
else if (flashPlugin.description.indexOf(' 4.') != -1)
flashVersion = 4;
else if (flashPlugin.description.indexOf(' 3.') != -1)
flashVersion = 3;
else if (flashPlugin.description.indexOf(' 2.') != -1)
flashVersion = 2;
else if (flashPlugin.description.indexOf(' 1.') != -1)
flashVersion = 1;
else if (flashPlugin.description.indexOf(' 6.') != -1)
flashVersion = 6;
else if (flashPlugin.description.indexOf(' 7.') != -1)
flashVersion = 7;
else
flashVersion = 8;
}
}
else if (agent.indexOf('msie') != -1 && parseInt(navigator.appVersion) >= 4 && agent.indexOf('win')!=-1 && agent.indexOf('16bit')==-1)
{
if (window.sqHasFlash)
{
flashVersion = 6;
}
else
{
document.writeln('<scr' + 'ipt language="VBScript">');
document.writeln('on error resume next');
document.writeln('dim obFlash ');
document.writeln('set obFlash = CreateObject("ShockwaveFlash.ShockwaveFlash.7")');
document.writeln('if IsObject(obFlash) then ');
document.writeln('flashVersion = 7 ');
document.writeln('else set obFlash = CreateObject("ShockwaveFlash.ShockwaveFlash.6") end if ');
document.writeln('if flashVersion < 7 and IsObject(obFlash) then ');
document.writeln('flashVersion = 6 ');
document.writeln('else set obFlash = CreateObject("ShockwaveFlash.ShockwaveFlash.5") end if ');
document.writeln('if flashVersion < 6 and IsObject(obFlash) then ');
document.writeln('flashVersion = 5 ');
document.writeln('else set obFlash = CreateObject("ShockwaveFlash.ShockwaveFlash.4") end if ');
document.writeln('if flashVersion < 5 and IsObject(obFlash) then ');
document.writeln('flashVersion = 4 ');
document.writeln('else set obFlash = CreateObject("ShockwaveFlash.ShockwaveFlash.3") end if ');
document.writeln('if flashVersion < 4 and IsObject(obFlash) then ');
document.writeln('flashVersion = 3 ');
document.writeln('end if ');
document.writeln('</scr' + 'ipt>');
}
}
if (flashVersion >= 6)
{
document.writeln('<table align="center" valign="top" border="0" cellspacing="0" cellpadding="0">');document.writeln('<tr><td width="247"><tr><td align="right" valign="top">');document.writeln('<OBJECT classid="clsidBig Grin27CDB6E-AE6D-11cf-96B8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,0,0" WIDTH="602" HEIGHT="394" id="auctivastorewindow" ALIGN="middle">');document.writeln('<PARAM NAME=movie VALUE="http://asw.auctiva.com/StoreWindow.swf">');document.writeln('<PARAM NAME=FlashVars VALUE="'+passpara()+'">');document.writeln('<PARAM NAME=quality VALUE=high>');
document.writeln('<PARAM NAME=wmode VALUE=transparent>');
document.writeln('<PARAM NAME=allowScriptAccess VALUE=always>');document.writeln('<EMBED src="http://asw.auctiva.com/StoreWindow.swf" FlashVars="'+passpara()+'"quality=high ');document.writeln('WIDTH="602" HEIGHT="394" NAME="auctivastorewindow" ALIGN="middle"');document.writeln('TYPE="application/x-shockwave-flash"');document.writeln('PLUGINSPAGE="http://www.macromedia.com/go/getflashplayer">');document.writeln('</EMBED>');
document.writeln('</OBJECT>');
document.writeln('</td></tr></table>');
}
else
{document.write('<a href="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"><img src="http://www.auctiva.com/images/StoreWin_NoFlashPlayer_Full.jpg" border="0"></a>');}

document.writeln('<NOSCRIPT>');document.writeln('<a href="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"><img src="http://www.auctiva.com/images/StoreWin_NoFlashPlayer_Full.jpg" border="0"></a>');document.writeln('</NOSCRIPT>');

//--></SCRIPT></td>
</tr>
</table>
<!--ASW-->
I haven't a clue, I see what your talking about. I tried mine and its working correctly, I use the smaller window not sure if that makes a difference or not.

If you turn off the Auctiva scrolling gallery it won't show in your new listings, then you can add the html to your listing on the ones you want, is that your question?

I'd file a support ticket about the error thing though, upper right corner, under help.

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