So, because it's likely the only favor eBay is going to "grant" we plebians manning the stores, I signed up for the two 'free' months of basic research.
For every two times I try and use it - it's "temporarily unavailable" both times. I get through maybe one out of 20 times, if I'm patient and wait upwards of a half-hour, trying every time I get the error message. I cleared my cache, my history, you name it - no dice.
THIS was our consolation prize for taking MORE money for LESS exposure, eBay? C'mon.