Master Profile

tymikahMember

Hello All
I am hope someone is able to help me because this is driving me crazy, I have saved my master profile but when I go to add a new listing it is not in the drop down box.
I know I have saved it because it allows me to go in and edit it.
Can you please let me know what I need to do

Thanks

11/6/075:35 AM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi tymikah,

I just reviewed your account and found that both of the master profiles you have created are specifically for use with the eBay Australia site. Therefore, as long as you select "Australia" from the "eBay Site" pull-down menu at the upper-right of the lister page, you will then be able to load your master profiles.

On the other hand, if you are listing to a different eBay site, you will not be able to select from your eBay Australia master profiles. Therefore, if you list to other eBay sites and would like to use master profiles for those listings, I recommend setting up a separate set of master profiles for each eBay site you list to.

Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

11/8/071:26 PM

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