Mature audiences listings

Auctiva will allow you to post anything, but ebay can reject whatever they want. Did you run an error check on the listing?

Yeah, it probably doesn't have to do with Mature Audiences. There's something in the listing that eBay doesn't like.

If you try to post the listing through eBay's listing form it may tell you the exact issue.

Hi Kimberley,

Please file a support request regarding this issue using the appropriate link on our help page:

http://www.auctiva.com/free_auction_software_help/help.aspx

Our friendly support staff will be able to provide you with the exact error message returned by eBay

-Mike

I'm trying to place a DVD in the Mature Audiences category, but in the listings it only goes as far as the DVD,BluRay, etc. then stops. How can I place my item in the mature audiences category? Any help would be appreciated. Thank you!

ok I got it now. To anybody placing DVDs in the Mature Audiences Category, when doing your listing, click on the "Everything Else", then "Mature Audiences" Category, not the DVDs, BluRay category, that's only for General Audience items.

Keep in mind that you can't use PayPal in Mature Audience.

I'm listing an Adult DVD in the Mature Audiences DVD category and I'm getting an API Error message when I try and post, I tried 3 times and get the same message, I did an Error Check and it came back confirmed PASSED, my ebay rating is 100% positive feedback, my ad is not miscategorized, my ad description is tame compared to other ads I've seen in this category, I have all information clearly layed-out with payment and shipping instructions. This is my first time using the Auctiva Service and I don't understand, this is very frustrating. My positive feedback ebay rating is 100% but I have only "17" and all as a buyer, this is my first time selling on ebay, do I need more than 17 ratings to sell on ebay? I thought I only needed "10". It would be nice if the error came back more detailed stating EXACTLY why the listing won't post. Can somebody please help me with any information on this matter. Thanks!

ok another interesting thing, I had in my listing under the Payment Detail "Due to the nature of this auction, PayPal is not an option for payment, sorry for any inconvenience". Well after I removed that part from my listing it posted fine. I didn't know that you can't have the word "PayPal" anywhere in a mature audiences listing description even if it's not pertaining to actual payment through PayPal, I was just stating that I can't accept PayPal. Wow, learn something new all the time.