Is anybody else having trouble listing books? Media mail isnt showing up in the pull down for the shipping choices.
Original Post
Hi countryblue1027,
I just reviewed the Auctiva listing creation page and verified that US Postal Service Media Mail is available in the domestic shipping service drop down menus. However, if you are using calculated shipping, it is possible that you could have chosen a "Package Size" that is not compatible with Media Mail.
When using calculated shipping, Media Mail is available when you have chosen "Package" or "Large Package" from the "Package Size" drop down menu but will not appear on the list if you have selected "Letter" or "Large Envelope" from the "Package Size" menu because it is not available for those package sizes.
I hope this helps. If you need any further assistance with this, please feel free to contact our customer support team by mousing over the "Help" tab and selecting the "File Support Case" option.
-Mike
I just reviewed the Auctiva listing creation page and verified that US Postal Service Media Mail is available in the domestic shipping service drop down menus. However, if you are using calculated shipping, it is possible that you could have chosen a "Package Size" that is not compatible with Media Mail.
When using calculated shipping, Media Mail is available when you have chosen "Package" or "Large Package" from the "Package Size" drop down menu but will not appear on the list if you have selected "Letter" or "Large Envelope" from the "Package Size" menu because it is not available for those package sizes.
I hope this helps. If you need any further assistance with this, please feel free to contact our customer support team by mousing over the "Help" tab and selecting the "File Support Case" option.
-Mike