Missing information in Auctiva Template | Auctiva

Hi,
I am using an Auctiva template in my listings called 'Quills', Template ID 11440.

I have ticked the box 'Show Description Image' but when I come to preview my listings, in place of the images are white boxes with a red cross. My own uploaded images appear OK but not Auctivas own template images.

Where am I going wrong please?

1/10/099:54 AM

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Your not doing anything wrong its a auctiva issue. They will have it fixed eventually

1/10/0910:54 AM

an-altered-artistMember

Any word on the status of the fix? My listings are still not showing correctly in preview. Would like an update on the issue. Thanks!

jdrecordsMember

Mines the same mate but if you list it to ebay they are there, try one if it do's not work just delete it.

Thanks to everyone for their help. I'll try the suggestion of just listing to e-bay.

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