Missing photos on STORE site

tennisntrainsMember

Three of my EBAY auctions do not have the photos appearing in my STORE. The caption says "no picture available".

However, when clicking on the written information, the photos appear. And, everything is OK on the EBAY site....

Please look....

http://www.auctiva.com/stores/viewstoreitems.aspx?id=21232

Thank you!

4/20/065:08 AM

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suthrnjewlMember

I'd advise sending in a help ticket.

I see what you're seeing.

Good Luck,
Donna

4/20/066:30 AM

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auctivamikedAuctiva Customer Support Manager

Hi tennisntrains,

I sent a request over to engineering for your missing images to be created and they'll have that done as soon as possible.

Once they've been created in your Auctiva store, they'll be available in your store window the next time it refreshes, which it does about every 2 hours.

-Mike

4/20/061:31 PM

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tennisntrainsMember

Thank you Mike....they are right back where they are supposed to be!

Tennis&trains

4/20/064:42 PM

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