MORE PROBLEMS

itsjustmeMember

I went to reschedule the listing for Sunday. I did a few at a time. I'd come back to schedule more and see that the system is trying to list immediately. I was able to again input the 27th.

On the last batch, they uploaded immediately. I definitely scheduled for the 27th and even verified with the reminder screen that says listing scheduled for the 27th and my listings posted now.
There are no buyers for my things on Friday morning.

I am livid. I had to lose Sunday listings, Thursday listings and now my items list for Friday. What is going on????

7/25/086:34 AM

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katmaanMember

Can someone from Auctiva PLEASE let us know if and when the site will be fully operational again? PLEASE!!!

7/25/087:47 AM

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melwMember

Itsjust me

I just had the same trouble. After all of this time waiting for it to get fixed. I went through and rescheduled one to go on tonight and it posted immediately. I tried again, thinking maybe I had done something wrong. It posted immediately, even though it wasnt't supposed to go on until 9:30 tonight. What is up now? Please help!

7/25/0811:29 AM

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auctivamikedAuctiva Customer Support Manager

Hi Community,

Update - We are receiving reports from some customers, such as a couple that have contributed to this thread, that there is an issue causing listings that are scheduled to post at a later date and time to post immediately instead. Our technical team is currently investigating this issue and we will have it resolved as soon as possible.

I will be posting further updates on this issue to the following thread as additional information becomes available: https://community.auctiva.com/eve/forums?a=tpc&s=3496045...371099292#6371099292

-Mike

7/25/081:44 PM

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