Multiple listings not posting?

spendywatsonMember

I saw an earlier thread about this (from Sunday, I believe). I was just wondering if anyone else was having trouble today and whether or not we know why? I started listing today around 2pm and discovered about an hour ago that I had no active listings. Nothing is posting. What's up?

5/27/084:38 PM

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auctivamikedAuctiva Customer Support Manager

Hi spendywatson,

I reviewed your account and found that the listings you attempted to post earlier today failed to be posted because the token associating your eBay account with your Auctiva account is no longer valid. In order to create a new token, you just need to click the "Ebay Settings" link under the "My Account" tab within your Auctiva account, and then click the "Get New Token" link on the ensuing page. Once you have completed this process, you should be able to post these listings successfully through your Auctiva account.

Any additional questions or concerns? Please feel free to contact our customer support team using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

5/27/085:30 PM

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spendywatsonMember

Thank you so much. I would never have discovered that. Much appreciated!

5/27/086:31 PM

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