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Hello to you all, i have a big problem here;
I joined auctiva this evening, 6pm my local time and suddenly all 9 of my listings already on ebay have disappeared totally!!!!

Its now 10pm my local time, 4 hours have gone and they have not returned!!!!

I am very disappointed!!!! my auctions finish sunday and i am loosing valuable prime viewing time.

What can be done to get my listings back????????

many thanks
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quote:
9 of my listings already on ebay have disappeared totally


When you generate an ebay token when you first sign-up for auctiva, auctiva inserts things to your listings, eBay treats them as 'revisions' and de-indexes them. They are still on your my-ebay page, but taken off the search function, and out of your list of items for sale that buyers see.
ok. I have yet to put a listing on eBay using Auctiva and already see some problems. I hope someone can help. First I cancelled the insurance from Auctiva only because I am thinking I will not be able to use clip and snip via Paypal or the USPS. Am I correct in thinking this? Second, I too am showing no items for sale when clicking on "View seller's other items" and they were on before I activated Auctiva. How do I get them to show again? I'm thinkg I may not be up to the task of Auctiva LOL
You don't do anything to make them appear in eBay search. If they are on your item page in your MyeBay active listings, they are there for buyers IF they use the text=only format link from your sellers listing page.

about the insurance, I don't know. Big Grin

About using Auctiva === It is one of the best I've used. However, you must read! a lot of sellers complain about buyers not reading the TOS. It is the same here, users are not reading properly and don't proceed with the correct steps.

If you've problems accessing auctiva, it is moren' likely something to do with your computer and ISP, not auctiva.

Make sure that you 'keep me signed in' at all times! saves headaches.

ALWAYS upload your pictures BEFORE you start a lising.

any other ??, you can always come to the boards.

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