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Well Auctiva Community after 4 weeks of trying to design the perfect auctions I sheduled and submitted. After thing went perfect. I was singing the praises of how user friendly this site is and then ...
my auctions finally showed up on the main page that you scroll to and find what you want to look at (I think it is called the header line) but all I have is a green camera on my line. What did I do wrong and how do I fix it? As my dad used to say "explain it to me like I am in kindergarten" Smile
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Could you provide a link so that we can see the problem and try to diagnose a fix for you please.
Edit: After re-reading your problem I believe you may be referring to the gallery image where you view all the like items that are being sold by others?
If so you have to select gallery image which is 35 cents extra currently to eBay.
In the future you can apply the gallery directly from Auctiva by hitting the maximize all tab at the top of the listing and then scrolling down the page and selecting in marketing tools the tab marked Gallery.
In order to do this with your active listings you will have to revise them through eBay to get the Gallery image and you will only be able to do this if the item has no bids.
Lucille Ball 20 Pane 34 Cents Stamps Item number: 250214785711

How about an auction number. I don't think I know how to provide the link.
Anyway the problem is it shows up fine here but if you click back to list of items it is not showing up on the main page.
If this is not enough please just let me know and I will try it again if you will tell me how. Thanks so much.
Exactly what my second thought was! You did not tick the boxes in Auctiva for Gallery image. Header image is totally different, that is the first image that appears when you click on the auction.
The only way you can fix this currently as the auction is running is by going to the auction on eBay and clicking on revise listing.
In the future make sure you select them from the listing page of Auctiva to keep you from having to do this.
If it makes you feel any better when I first began using Auctiva I did the same thing!

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