My Listings

jnsclothingMember

Hi there,
Im very new to Auctiva and iv today set up my account.
Im having a few problems im hoping somebody can help me out with,

The issue is my ebay listings, i have around 40 at the moment live, but my auctiva slidebar is only listing 9 of them. How do i make all the others visible aswell?

Any help much appreciated,

thanks
JNS Clothing

6/30/105:41 AM

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auctivamikedAuctiva Customer Support Manager

Hi JNSClothing,

Welcome to Auctiva! I just reviewed your Auctiva account and verified that all 39 of your active eBay listings are showing on your Active Listings page now, so it looks like the rest of them must have been imported into your account automatically since you posted this thread.

All of your active listings now have the potential to be displayed in your Auctiva scrolling gallery but the scrolling gallery is configured to display 16 items at a time so all of them will not be available there at any given time.

If you need any further assistance with your account, please feel free to contact our customer support team by clicking the "Help" tab within your account and then clicking the "File a Support Request" button on the ensuing page.

-Mike

6/30/109:58 AM

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jnsclothingMember

Thanks mike,

please advise how i get all 39 listings to show

6/30/1011:51 AM

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auctivamikedAuctiva Customer Support Manager

Hi JNSClothing,

The Auctiva scrolling gallery can only display 16 items at a time so, unfortunately, it would not be possible to modify the scrolling gallery to display all 39 of your items.

-Mike

6/30/102:30 PM

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