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Just now, I tried to post 2 listings on EBAY via Auctiva, but it was not successful. The error message said that there is violation on description, title or other info that I used.
Please tell me, what exactly error I have made for that I can correct on time.

Dear AuctivaSupport, Please help me.

JohnnyWorker
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You have a feedback rating of 1 and are from China.

You should use our "Get HTML" feature on the saved listings page and try posting your listing directly on eBay and paste in the HTML we give you. That should help you narrow down what they want.

I think this has more to do with your location and low feedback than it does with anything not working on our site.
My guess is that it's more to do with FB than anything. I had limitations until I reached 10 (I believe that's what the requirement was per eBay).

Maybe try listing a couple a day through Auctiva, if you find this is what's actually causing it.

I just remembered, I couldn't do any Buy It Now listings until my FB was up. Maybe that's what's causing it??? If eBay's support was worth a darn, I'd suggest asking them. I doubt you'd receive a relevant answer though. Quite the opposite of Auctiva's support! However, maybe they'll surprise you and actually read your question.

Good luck! Smile
hi JohnnyWorker,

I just reviewed your account and found that your recent posting attempts have been rejected by eBay, and that an API error was returned in response. I created a saved listing within your account entitled "Auctiva Support - Interpretation of API Error" and, if view the preview of this listing, you will find the exact error message that was returned by eBay, which should point you in the right direction.

Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

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