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Hi blackjack,

Thanks for contributing to our forum.

I am not aware of any technical difficulties that would explain the behavior you have described, so we will need to review the items for which this happened further to see if we can determine what may have caused this to happen.

If you are able to recall any specific items with which you experienced this, please send any details you can provide directly to our Customer Support team from under the “Help” tab within your account, and we will be happy to look into the situation further.

We apologize for any inconveniences this may have caused.

-Mike

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