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My scrolling gallery pictures, and shop pictures are not loading.
I sent a message to auctiva, nearly a week ago, but had not reply till now.
Please help.
Original Post
Replies sorted oldest to newest
Posted Thursday, 2/21/2008 5:48:00 PMPictures in the scroller gallery, and in the shop, aren't loading.
Operating System: Linux/Unix
Browser: Firefox 2.x
Involved eBayItemNumbers: To all my items / lists. Ca. 60 items.
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From Adam S.:
Posted Thursday, 2/21/2008 6:06:50 PMHello,
I apologize for the inconvenience. I have just initiated the process by which your missing images will be created and they should be available in your Auctiva store and scrolling gallery within 4 hours.
Please let me know if I can be of further assistance.
Thank you,
Auctiva Support.
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Posted Saturday, 2/23/2008 2:23:21 AM.
Thank you, for your kind endeavours to assist me, but regrettably, four hours are long passed, and pictures in my scroller gallery, and in the shop, are still not loading.
Pleas, please, please solve the problem, as I am loosing a lot of money on my auctions, because not being able to sell as good, with a "blind", and not good lokking scrolling gallery.
Thank you, for your understanding, and for forcing this matter, and for putting some extra effort in this troubleshooting.
Thank you so much, in advance.
.
Operating System: Linux/Unix
Browser: Firefox 2.x
Involved eBayItemNumbers: To all my items / lists. Ca. 60 items.
--------------------------
From Adam S.:
Posted Thursday, 2/21/2008 6:06:50 PMHello,
I apologize for the inconvenience. I have just initiated the process by which your missing images will be created and they should be available in your Auctiva store and scrolling gallery within 4 hours.
Please let me know if I can be of further assistance.
Thank you,
Auctiva Support.
------------------------
Posted Saturday, 2/23/2008 2:23:21 AM.
Thank you, for your kind endeavours to assist me, but regrettably, four hours are long passed, and pictures in my scroller gallery, and in the shop, are still not loading.
Pleas, please, please solve the problem, as I am loosing a lot of money on my auctions, because not being able to sell as good, with a "blind", and not good lokking scrolling gallery.
Thank you, for your understanding, and for forcing this matter, and for putting some extra effort in this troubleshooting.
Thank you so much, in advance.
.
Hi autino,
I just reviewed your account and verified that your Auctiva store and scrolling gallery images are now being displayed properly. Therefore, I suspect the command Adam issued to generate these images ended up working between when you posted your last message to this thread and now.
Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
I just reviewed your account and verified that your Auctiva store and scrolling gallery images are now being displayed properly. Therefore, I suspect the command Adam issued to generate these images ended up working between when you posted your last message to this thread and now.
Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike