My Shop Categories have disappeared.....?!

Hi Minnie,

Welcome to Auctiva! Your current listings have actually not been removed from eBay, but are being “re-indexed”.. When you sign up for Auctiva and the scrolling gallery is appended to your active listings, eBay must "re-index" your items to appear in the appropriate search results pages which, according to their help page, can take up to 6 hours. Your store categories should be restored after this process is completed as well.

Additional information on this fairly common eBay issue is available on the following page of eBay’s help index: http://pages.ebay.com/help/find/questions/wheres-my-item.html. If you have any further questions about this specific issue, I recommend you contact eBay’s customer support department.

Any additional questions or concerns? Please feel free to contact our customer support team using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

For the record, it would be nice if you gave a big pop-up warning that your listings are going to disappear for half a day. I had several auctions in progress that I had NO intention of updating.

WARNING AUCTIVE HAS NOW GOT "DO NOT ADD TO SHOP" IN THERE SECOND CATEGORIES UNDER SHOP LISTING, YOU NEED TO CHANGE IT OR YOU WILL NOT HAVE YOUR NEW ITEM ADDED TO YOUR SHOP LISTINGS