My Store Rewards

luxurydealsonlineMember

Does anyone here have My Store Rewards? I had it and now it is gone and does not appear in my Auctiva tab as it did before. My customers are complaining they are not getting their rewards because I was unable to make a mass payment. The link in Auctiva is gone and Auctiva says contact them and they also said Auctiva has no record of my account. My Store Rewards does not respond so far to calls and emails. I have emails proving I am on this program. I contacted Ebay and they were no help. My Store Rewards banners are on my listings and I dont want to have to redo all my listings to get this off unless I can delete it manually.I believe Auctiva should be taking a firmer stance on this issue and have not as they had a link for my rewards in my Auctiva Account- I have already filed a complaint with Ebay to let them know that My Store Rewards is a 3rd party vendor that Ebay supports and this should not of been handled this way.

12/18/146:52 PM

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