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Hi,

If you are talking about US to Canada mine shows it has been updated.

HOWEVER, the rates on Auctiva (at least for PRIORITY MAIL) are higher than ebay shipping service for rates US to Canada. Example ebay charges $57.18 for 15 pound large box priority mail to Canada, auctiva $58.31 same box $1.13 difference.

Within United States lst class $1.69 ebay, $1.74 auctiva 5 cents more.

Again, may not be on all services those are just two I had time to check so far.

Have I had my head in the sand??? has auctiva always been higher??? I usually use ebay but have used auctiva at times. I know on insurance within US there is a difference or use to be, have not checked that part out either.
Last edited by lookandbuyme
Hi kariskollectables,

Thanks for helping to bring this to our attention. I just had a chance to look into the eBay CA shipping service issue you mentioned and am pleased to report that our site was updated to reflect these latest changes earlier today.

I understand that you were already made aware of this through the support case you filed on the subject, but figured I would update this thread as well in case anyone else who is curious about the handling of this change ends up on this thread.

If you need any further assistance with your account, please feel free to contact our Customer Support team by mousing over the “Help” tab and selecting the “File Support Case” option.

-Mike

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