I'm still having trouble been trying since the moe started keep getting server errors, not been able to post listings i have tried everything and kept reading the community pages for new ideas and updates to when we can list, still not happening for me . don't no what to do anymore.might leave it a week and come back then to see if all the gliches are fixed.
quote:Originally posted by rema:quote:Originally posted by Auctiva Mike D.:
Hi Community,
Everyone should be able to post listings successfully now. Please let me know if this is not the case.
-Mike
i am still unable to post my listings, i had them scheduled they did not post and even tried to post them direct from saved listings, did not happen. Keep getting following error message:
>API Error
We're sorry, but before you list an item you must update your eBay account to a seller's account including a registered credit card. See your eBay account for more information.# Failure<
My ebay account is all ok.
Does something require updating, because of this server move??? Any suggestions??
Rema, were you able to list through Auctiva before the move? If you hadn't, is there a chance you hadn't completed the necessary requirements to make your account a seller's account? If you were able to post through here before, then I'd do as wahm suggested and try updating your token.
Thanks for the reply,
Yes, i have been using Auctiva for the past 5-6 months, this problem has only occured since the move. I have checked the authorisation status (for Auctiva) on eBay, all seems ok, there. I am just trying to get ebay assistance on this one, hopefully. No reply as yet.
Yes, i have been using Auctiva for the past 5-6 months, this problem has only occured since the move. I have checked the authorisation status (for Auctiva) on eBay, all seems ok, there. I am just trying to get ebay assistance on this one, hopefully. No reply as yet.
Don't assume that the token being present means all is OK. Go ahead and update it through auctiva, or go into the part of your my ebay page that lists permissions/tokens and revoke auctiva's token there. Then you can generate a new one.
This has solved some similar problems on the service wahm and I used before I'm guessing something may have gotten messed up with the move.
Giving it a try will be much faster than waiting for ebay, especially if you're not a powerseller. (The one actual benefit of PS is faster email support.)
This has solved some similar problems on the service wahm and I used before I'm guessing something may have gotten messed up with the move.
Giving it a try will be much faster than waiting for ebay, especially if you're not a powerseller. (The one actual benefit of PS is faster email support.)
I really appreciate your suggestions. But, I have generated a new token. Also, cleared the cache on my browser, still not able to post anything to ebay. More time needed i guess?? will keep trying. Hopefully, it will happen.
But, in the meantime, it's back to turbo lister, i'm afraid.
But, in the meantime, it's back to turbo lister, i'm afraid.
Here's one for ya - I logged in last night - of course using my own id/pass and got someone else's information - their complete acount. I e-mailed support and they told me to change my password. Hello?? I don't think my password had anything to do with that serious glitch. If I were a total crap person - I could have deleted the hundreds of photos, etc. that this person had loaded. Don't know what to think of that one.
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