newbie is pulling her hair out, says price listings are invalid

moongoddessMember

I'm new at EBay auctioning, but i've been selling successfully for a few weeks. Suddenly it won't accept my price. it says my price is invalid. So, I made it a buy-it-now and it went through. Next listing it says my pice is invalid whether auction or buy-it-now. I want to auction and I've come to a screeching halt today since it now says price is invalid no matter what I put in! Has anyone heard of this? PLEASE help! estesmoongoddess

4/23/064:15 PM

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mikebikerMember

I have never had this problem but I often have small problems. I find that if you go back and clean out your cache and start from fresh most problems go away. This site is easy to "trip up" and once tripped it will fall. My solution is to go back and start over and it usually works.

4/23/064:24 PM

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rickbradfordMember

Yeah, I'd try clearing your cache (you'll hear that a lot here) and rebooting couldn't hurt either.

Be sure to let us know if it helped or not.

4/24/068:51 AM

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moongoddessMember

I'm a newbie, so what does cleaning your cache mean? The Auctiva Help Line is no help. So, please explain what a cache is. Thanks for your help. estesmoongoddess

4/24/069:41 AM

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rickbradfordMember

What browser are you using?

4/24/063:48 PM

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moongoddessMember

I'm using Explorer. Does it make a difference? Have you come across the same problem?

4/24/064:09 PM

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auctivajordanAuctiva Programmer

Cache is just memory that stores your temporary internet files.
To clear your cache using Internet Explorer:
Go to Tools, Click on Internet options, Under the "General" tab, it says Temporary Internet Files and there is a tab labeled "Delete Files". Click on that tab and it will delete all files in your cache. Post back if this doesn't fix your problem.
Hope this helps,
Jordan

4/24/064:58 PM

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moongoddessMember

I did a disk cleanup 2 days ago that deletes temporary files.

4/24/067:40 PM

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