Hi - If you have an active ebay listing, you can add pics, templates, etc by transfering the HTML from a saved listing in Auctiva to your active listing. If you have no saved listing because it was created somewhere else, then you will need to create a new listing with the new template first, and then transfer the HTML of that template and everything in it (description, seller details, and pictures). Below is a copy & paste of a previous post I made on this topic. It is slightly different, in that it addresses the situation of revising a listing already saved in the Saved folder, but same principles apply:
"Making changes in an active listing is pretty easy. If you wish to make changes within the template area (description, seller details, pictures, or the template itself), you can copy and paste the HTML from your revised listing in Auctiva to your active listing in eBay as follows:
1) Locate your listing in your Saved Listings folder in Auctiva, open it, make any necessary changes, preview, and save.
2) In your Saved Listings folder, click the <HTML> icon to the right of your listing.
3) Select all of the HTML in the popup box and copy it.
4) Locate the item on eBay and click the "Revise your item" link.
5) Click "Edit Description" then click the "HTML" tab.
6) Select all of the HTML that's there, paste the copied HTML in its place, and save your changes.
Keep in mind that the HTML copy & paste described above only applies to the template area. If you wish to revise items outside the template (title, category, price, etc.), you need to do that directly from the ebay "revise your listing" page. If you are just doing a one-time change to the TEXT ONLY within the template (description or seller details, not pictures) this is more easily done on the ebay page in the description box, without the need to replace HTML. A more "permanent" revision, to be applied to future postings, should be done to your saved listing of course."
Hope this helps. I'll let someone more knowledgeble about Auctiva insurance address the insurance question.