Hi,
This is what I got from support:
Hello gail1667,
Thank you for contacting customer support.
An Auto-Relist profile allows you to set your preferences regarding when and how certain listings should be relisted to eBay when they close. Once set, items using an Auto-Relist profile will automatically relist on eBay based on your preferences.
Here's how to create an Auto-Relist profile -
1. Click on the "Profiles" tab.
2. Click on "Auto-Relist Profiles" link.
3. In the "I Want to Auto-Relist if:" section, choose when you would like to have items relist. It is up to you when you would like to have your items relist. Perhaps you only want to apply this auto-relist profile when an item sells because you have a lot of them in stock, or maybe you want apply it when doesn't sell in order to get an eBay relisting credit. This is the section where you set those parameters.
* "Any items have sold" applies when you have sold at least one item on a listing with this auto-relisting profile associated.
* "All items have sold" applies when you have sold all items on a listing with this auto-relisting profile associated.
* "None of the items have sold" applies when you have not sold any items on a listing with this auto-relisting profile associated.
4. In the "When I Auto-Relist" section, choose if you would make any changes to your listings when you relist items.
* Most people will want to relist without making changes to the listings. However, you can choose to lower the start price, change the listing duration and change the quantity, though these choices are not typical and require more planning.
* You can choose any combination of the three changes we offer. You will have to specify "Any items have sold", "All items have sold", or "None of the items have sold" for each requested change.
5. In the "Recurrence: When to Start and Stop Auto-Relisting" section, choose when you would like to start and stop these relisting preferences on your closed items.
* Most people will want to relist immediately after a listing ends and continue until cancelled. However, you can choose specific start and stop criteria, though these choices are not typical and require more planning.
* In the "Start Auto-Relisting" section, you can choose one start criteria.
* In the "Stop Auto-Relisting" section, you can choose any combination of the three choices we offer. If you do not provide stop criteria, this profile will continue auto-relisting indefinitely.
6. Give your Auto-Relist profile a meaningful name and save.
I hope you find this response to be helpful. If there is anything further we can do to assist you, please let us know!
Thank you,
Auctiva Support
But I did that and it still saying No auto relist profile? But my items are listing with no problems. I have no clue. But it is still working!
Gail