I relisted an item, deleted the original pic and downloaded a new one. The problem I am having is the new pic does not show up in my item description. Any suggestions
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WOW!! 20 views, no replies. This issue must have everyone stumped! To funny!
I would offer to help, but I don't have a clue!
The only thing I know how to do is go into revise on ebay, and delete all the old pics I don't want; come back to Auctiva open up my images, find the one(s) I want and copy the html without the "http://", just the img part of it, then paste it into the add pics on the ebay revision page. It has to be added on the "self hosted" tab. Then if you have selected the old one to be in the ebay gallery, you have to add it there if it doesn't self add it; don't close it because if you want more than one pic added, on the same listing, besides the ebay gallery pic, click add more or whatever it says there and add each one individually using the above method.
If this doesn't answer you question it's because I didn't understand it....and there may be a better way....
this is what I figured out, but I don't think it's necessarily the way others do it. Good luck. and remember I am still a newbie....
The only thing I know how to do is go into revise on ebay, and delete all the old pics I don't want; come back to Auctiva open up my images, find the one(s) I want and copy the html without the "http://", just the img part of it, then paste it into the add pics on the ebay revision page. It has to be added on the "self hosted" tab. Then if you have selected the old one to be in the ebay gallery, you have to add it there if it doesn't self add it; don't close it because if you want more than one pic added, on the same listing, besides the ebay gallery pic, click add more or whatever it says there and add each one individually using the above method.
If this doesn't answer you question it's because I didn't understand it....and there may be a better way....
this is what I figured out, but I don't think it's necessarily the way others do it. Good luck. and remember I am still a newbie....
Well it definitely has ME stumped .. it always works for me and I would do it the same way you do. How about trying a different browser, that might work. For example, I love using IE for everything but lately when I try to use this forum, it won't let me..I switch to Firefox and voila, no problems.
Hi mycraptaculars,
We will need to evaluate a specific example of this behavior to diagnose what may have happened. If you are still seeking a solution to this problem, please contact our customer support department using the appropriate link on our help page:
http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
We will need to evaluate a specific example of this behavior to diagnose what may have happened. If you are still seeking a solution to this problem, please contact our customer support department using the appropriate link on our help page:
http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
Thanks everyone for your help. Auctiva Mike D. you are the greatest. Found the answer I was looking for. If anyone is interested, you have to go into your saved listings and download the image again. Once this is done then it will re-appear in your listing. For some reason this happens if you delete the image from your Auctiva folder. Quick fix, I just didn't know where to turn to help find the answer. Have a great night all!!