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Hi pugsley085,

I'm sorry to hear about the difficulties you are experiencing. I am not aware of any technical issues that would explain why you are (or were) unable to view the thumbnail images within your Auctiva account, so we will need to look into your situation if this continues to be an issue.

If you are still unable to see these thumbnails, please contact our Customer Support team directly from under the “Help” tab within your account and we will be happy to continue working with you on this.

-Mike

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