NO IMAGES SHOWING in nearly 300 ebay listings

Hi There, Yes I am having the same problem.. All was fine last night and when I checked my listings this morning, they all have red x in them. I checked Auctiva and all images stored in Auctiva are also marked with a red x. There is another thred regarding this underneath yours and the news didn't sound too good. I am hoping that Auctiva can fix this, the other message from Auctiva made it sound as though the images are lost for good. I hope not as I have hundreds and hundreds stored in Auctiva like you and it would take forever to have to take all those photo's again. As of yet, Auctiva has not answered my help request, that was sent 3 hours ago.. Keeping my fingers crossed they magical appear. Have lost heaps of sales due to no images..

I have tried looking at images using both safari and Firefox, what i can say is i have about one percent or so that are showing using safari and slightly more using firefox (when looking through my image folders) HOWEVER i dont thing the images have been lost for good as all of them show up as gallery images next to the title of each auction where i have used the gallery feature, so the images are showing here BUT when i actually view the Auction itself by clicking on the auction title, all images are bank, So to confirm images are at least showing in gallery next to ebay item Title, but none in auctions themselves, this has happened before and in the past they have returned lets just hope this is the case with these as i to have a vast amount of items and it would take a week or so pretty much to replace these, i have also found that when ever i have tried to ammend any running auctions it has never worked.
Hope we have some news soon,
Cheers Ian.

Oh and forgot to say all my images are showing in aauctiva scrolling store window, there just not showing up in main auction listings,
thanks Ian.

all showing up in auctiva store window, hope bidders smart enough to click on see all my items , but not mush hope for the 80+ ending today

Well from the postings I have seen, it seems that this is affecting quite a few of us. My images are also showing up in my scrolling store window, so I am hoping that Auctiva is going to have some good news for us soon and that all our images will be retrieved.. Lets keep our fingers crossed.

have given up on ones that end today and concentrating on redoing ones that were to list today and those images lost too. luckly i always back up in another hosting site worth the 25 bucks a year, since over the years i have lost 4000 images when free hosting sites went under.also keep a copy in reycycle bin till items sold a little extra work but worth it.

As it is nearly the end of the day here in Australia, I have also given up for today, but am hoping that maybe when I wake up in the morning and turn on the computer, all of my images will be there.. It's a nice thought anyway. If not, guess I will have to start from scratch tomorrow. Unfortunately, all of my images are not backed up, so it will be out with the trusty camera, it only means about 2 weeks or so of taking photo's to catch up. Oh what a thought to go to bed on. We live and learn. I wish I had 3-bs fore-thought, and kept them backed up. Saves alot of work if this were to happen again. We all learn from mistakes I guess..

www.imageevent.com 24.95 a year for 1500 images, each additional 1500 one time 24.95 charge

Photobucket is free. Or use your own domain hosting if you own a domain name.

also suspect if you have to redo a listing to get pic in , it will not be able to get the listing credit if it sells as it will be a new auction

my images comeing back slowly , at least most of open auctions and ones i am getting ready to list today

probably now have 5 to 10% of Images showing now, although theres a chance these were showing anyway, but i think there could be afew now showing up that were not earlier, still 90% are not though so hope this gets sorted soon, I have had an email from support saying they were dealing with the issue,
cheers Ian.

Firefox apparently doesn't support Auctiva photos. For the last year or so, I've been trying, off and on, to get my photos to show on Firefox, to no avail. I've given up, and just hope that all my customers use Internet Explorer so they won't miss the photos.

It's either that, or just list through eBay and forget about Auctiva, but I do like its other features, so I'm sticking with it.

Good luck!

Sunny, "Auctiva photos" are simply JPG format pictures, which are standard in the industry, and which Firefox, of course, supports 100%.

There is some other problem.

I used Auctiva last night, scheduled some listings and all images looked fine. When I go into Saved Listings to add prices and upload, no images anywhere, even the thumbnails, are appearing. Listings that went up at 7AM EST on ebay have no Header or Gallery pictures. Auctiva can you update us PLEASE???

Hi Frasky,

For further assistance with the issue you are reporting, please file a support request using the appropriate link on our help page:

http://www.auctiva.com/free_auction_software_help/help.aspx

-Mike

Hi Everyone. My pictures are showing in the auctions themselves but not in the scrolling store window. Anyone else having this problem or is it just mine? LOL

Hi ChristinaR.,

Our support team will be able to assist you with the resolution of this problem. For further assistance with this matter, please file a support request using the appropriate link on our help page:

http://www.auctiva.com/free_auction_software_help/help.aspx

-Mike