I have a store on Activa but the scroll does not show some of the merchandise/pictures that I have included. any thoughts...
Original Post
saulsko,
Typically, the no image available message is diaplayed for imported listings that don't have a header or gallery image or listings that use eBay stock images.
When we import listing and create images for display in the Auctiva store, we pull the header or gallery image from the listing. If a listing has neither, it will display the no picture available.
Also, we are unable to host eBay stock images, so we are unable to display those in the Auctiva store or store window.
If you don't like the look of these listings in your store window, you can make them hidden in your Auctiva store, and they'll no longer be displayed in your store window the next time it refreshes, which it does about every 2 hours. You can make items hidden at Auctiva -> Store(tab) -> Edit Items.
I hope this helps=)
-Mike
Typically, the no image available message is diaplayed for imported listings that don't have a header or gallery image or listings that use eBay stock images.
When we import listing and create images for display in the Auctiva store, we pull the header or gallery image from the listing. If a listing has neither, it will display the no picture available.
Also, we are unable to host eBay stock images, so we are unable to display those in the Auctiva store or store window.
If you don't like the look of these listings in your store window, you can make them hidden in your Auctiva store, and they'll no longer be displayed in your store window the next time it refreshes, which it does about every 2 hours. You can make items hidden at Auctiva -> Store(tab) -> Edit Items.
I hope this helps=)
-Mike