no pictures anywhere on Auctiva

jimmyMember

Have had nothing but problems with images...finally all my eBay listings are in Auctiva store, but now no photos in store or on scroll within eBay listings..have reported problems and told being sent to engineers..3 times now...still no solution..any ideas..thanks in advance

9/17/065:04 AM

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auctivamikedAuctiva Customer Support Manager

Hi jimmy,

I may be mistaken... but I believe it will require a code change and a site update for this issue to be resolved. We will be conducting our next site update in 1-2 weeks so perhaps this issue will be resolved then.

If you want to check on the status of this issue, feel free to issue a reply to your support case and our support staff will provide you with any new information, if any, that has become available regarding this issue.

-Mike

9/18/065:40 PM

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jimmyMember

Thanks Mike....i have replied to the support case..quite a number of times...it is getting me no-where...just told "will get back to you"..Scott (if you are Mike D...you were one of them!!)

9/18/066:44 PM

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auctivamikedAuctiva Customer Support Manager

Hi Jimmy,

Yep...that's me. This is a peculiar case because only your account is exhibiting the problem. There isn't anything that you can do to resolve the issue but I assure you we will have this issue resolved as soon as possible, most likely with our next site update.

-Mike

9/19/068:07 AM

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