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Hey guys - I was just reading another thread and I think maybe this is the issue...

Auctiva uses a "middleman" kind of program, called an API, to "play nice" with eBay - basically, it enables us to make the auctions we create here on auctiva translate to being posted on eBay.

eBay, as usual, is throwing its corpulent weight around and giving our Auctiva a hard time about linking up with that API program...as a result, a lot of listing-type stuff is down.

Hope this sheds a lil light, anyway.

-Fox
Hi, I am not even seeing thumbnail images on my auctiva images page...am I doing something wrong? I have never had this happen before. I have used ebays sellers assistant for years and never had trouble but they are discontinuing that service so I have been using auctiva. I like it but now this is becoming a hassel, which I don't need. I'm trying to be patient but if its me...I just want to know how to fix it. Thanks for the encouragement! Smile J
I posted this to JV on another thread..I hope this info can help you, too.

I've not had any problems, but that doesn't mean that you're not.

Here's a real handy program to clear EVERYTHING needed cache, history, temp files out real fast.

Bada-Bing-Bada-Boom!

http://www.topshareware.com/IEasy-Cleaner-download-14473.htm

Don't forget sometimes you'll need to reboot, too. (you're computer <smile>Wink
Best of Luck,
Donna
quote:
Originally posted by shippingnotincluded:
My photos are not showing on certain listing either. It has nothing to do with the Ebay API once the listing is active on their site. If this is typical of Auctiva, it has no value even if they pay users.

10:00pm Florida
Pictures showing in auctions. I didn't check my 500+ auctions but a good percentage that I did check...the pics are showing.

Please consider the suggestions that are placed on this thread for viewing pics. Dumping cache, history, temp files and rebooting.

I'm sorry you're experiencing this problem.

I've been with Auctiva for a year and Auctiva is of value to me...great value.

Best of luck,
Donna
Also, when there's a question about whether or not rest of world can see your images, be sure to go to this thread https://community.auctiva.com/eve/forums/a/tpc/f/838609941/m/4511034421 and do a forced refresh of the page. If you can see all 5 pics, it means that the images are being served, which means that unless there's a connection down on internet somewhere between auctiva and customer (such as a DNS problem with customer's ISP or customer's ISP not properly connecting out to entire internet for some other reason), they should be able to see images.

And, you can also post an item number so that others can check and see if they can see the images. Will help to pinpoint the problem.

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