Hi, No preview on last 3 listings. Also, Item Description section won't load, just blank. Anyone else getting this? Thanks, Sue
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Yep, I'm getting it too on my Firefox browser. But I have just tried it on IE and it is working fine there.
Megan.
Megan.
Hi Community,
Thanks for letting us know about this. We aren't experiencing any technical problems that would account for the behavior being described on this thread so the first thing I would recommend trying which may alleviate this problem for you would be to clear your browser cache. If you are using the Firefox browser, you can clear your cache via the following process:
-> Please select "Clear Private Data" from the "Tools" menu, ensure the boxes next to "cache" and "cookies" are checked, and then click the "Clear Private Data Now" button. Once this process has been completed, close and re-open your Firefox web browser for the changes to take effect. Also, please ensure that only one browser window is open when you are doing this or your cache may not empty properly.
If you continue to experience this problem after trying this measure, I recommend contacting our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx
-Mike
Thanks for letting us know about this. We aren't experiencing any technical problems that would account for the behavior being described on this thread so the first thing I would recommend trying which may alleviate this problem for you would be to clear your browser cache. If you are using the Firefox browser, you can clear your cache via the following process:
-> Please select "Clear Private Data" from the "Tools" menu, ensure the boxes next to "cache" and "cookies" are checked, and then click the "Clear Private Data Now" button. Once this process has been completed, close and re-open your Firefox web browser for the changes to take effect. Also, please ensure that only one browser window is open when you are doing this or your cache may not empty properly.
If you continue to experience this problem after trying this measure, I recommend contacting our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx
-Mike