No storewindow in new listings

jwalkersjiMember

I have been using the storefront for a few months now with never a problem, but my new auction uploaded on Tuesday don't have the window in them. What gives? here is one of the auctions: 7204982598. Thanks!

12/15/057:50 PM

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auctivamikedAuctiva Customer Support Manager

Hello,

You may want to file a support case about this by using the appropriate link on our help page. This issue definitely isn't related to any widespread Auctiva problem.

-Mike

12/16/051:01 PM

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dwangelMember

I am having the same problem. PLease see my auction number 8738587176. From there you can check all my other auctions. In the mean time, I am trying to figure out how to file a suppport ticket.

12/18/054:28 AM

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<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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