Not Connecting

mommadunkMember

I just starting using Acutiva the other day. However, I've had trouble connecting. I am the only one? Or are they have server problems or something. I did get on once today, but it locked up after 30 minutes or so. I connect to all other sites, so I know it's not me. I think. HELP!

8/8/077:16 PM

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ninthwaveMember

HI - I've been on and off the site all day with no problems at all, so it's probably some computer issues on your end. There are some really fine computer whizzes on this forum that will probably be along to lend a hand.

8/8/078:41 PM

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auctivajeffAuctiva CEO

Yes at the time the problem is happening there are some simple diagnostic procedures which may help narrow down the issue.

Also it's quite common for users to have spyware. That has been the cause the vast majority of the time I've seen.

8/9/0712:12 AM

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