well, i filed a "tech support ticket"....not that it will do any good as they (auctiva) already know about the issue...i just wish they'd COMMUNICATE with us a little better.
i love this site, but that is one major issue i do have with it...response or "updates" to site issues are never communicated to us in any kind of timely fashion...only after several of us on here have to post numerous (complaints) or posts' about the problems will someone actually respond to us.
i just wish auctiva would be a little more PROACTIVE in this area!