Ordering boxes from USPS?

Good evening,

I got right into the site and hit several of the items with no problem.

So sorry this is happening to you.

Are you having problems with getting to the selling part of USPS? Or all pages? Can you get to this page?

http://shop.usps.com/webapp/wcs/stores/servlet/ProductC...0&top_category=11820

I ask because I don't know what page is hanging you up from going further.

Hope this helps!
Donna

Thanks for answering Donna.

I can see the page that you linked to without any problems.

When I click on a "buy" button or on any of the items, it just sends me to a "page cannot be found". And it happens instantly, like my computer doesn't even try to find the page.

Hmmm.....

I have heard of this happening to others but don't recall what the remedy was.

USPS.com worked okay for me a week or so ago...

The site is functioning o.k.

Well, I still can't use it.

I guess I've been black-balled from the Post Office.

Add that to list, along with Blockbuster and Qwest and Xcel Energy.

Try cleaning your browser cache and cookie files. Sometime it works.

That's DEFINITELY a dump cache, history and all online temp files issue.

My computers are scheduled to automatically do that every 24 hours minimum. But I do it also about every 8 hours or so just so I don't have clogging up problems when viewing images, entering sites and such.

I use this software...it's good with Firefox, IE, Opera and handles cleaning up EVERYTHING.
http://www.ccleaner.com/

Don't forget to reboot.

VOILA!
Hope this works for you.

Take care, Donna

Hi,

I have had the same problem. I could order boxes but not labels. I contacted USPS and the replied with the below message. I have not had time to try it yet So I hope it works for you.

Lots of luck,

Tuk


Thank you for contacting us concerning your inability to order from our site. We recommend you perform the following:

1) Clear your Internet Browser's cache and history and start your session again.
2) If you are using Internet Explorer 6, please lower your browser's security and privacy settings to be at most "medium-low".
3) If you are using any firewall software such as Norton Firewall, BlackIce, etc; please disable the software while ordering, or reconfigure the software to allow sensitive information to be transmitted. By default some firewalls strip cookie information, which in turn limits many shopping carts and their functionality.
4) Lastly, if you have any utility programs that assist in your connectivity such as download accelerators or password retainers, please disable the software. Many of these "helper" programs also run other processes on your machine, which can limit what data is sent to websites.
5) Any sort of novelty software such as special cursors or browser skins may also affect your computer's ecommerce functionality. If you continue to experience trouble ordering, you may want to try removing any software in this category.

If the above steps do not resolve your issue you will need to order supplies by calling Supplies Fulfillment Services at 1-800-527-1950.

We apologize for any inconvenience.


Mackenzie
USPS Internet Customer Care Center
icustomercare@usps.com

Thanks for all your suggestions. Everything was cleared, deleted, cleaned, etc., and nothing has changed.

See - blackballed.

quote:

Originally posted by cakethings:
Thanks for all your suggestions. Everything was cleared, deleted, cleaned, etc., and nothing has changed.

See - blackballed.

You?
Blackballed?

I can NOT see that.

Na-Huh! No way!

How frustrated you must be...I'd be just about ready to have somebody drop kick the computer outta the window.

Good Luck is bout all I can say.
Mackenzie was good enough to get you all the info, however....If you need me to order them for you, just let me know! I'd be more than happy to do that for ya.

Take care,
Donna

Thanks for the offer Donna. I'm going to try it on my husband's computer (don't know why I didn't think of that sooner!!!). If it still doesn't work, I'm just going to call it in. They are quick on the phone.

If you still haven't resolved this you could order the ebay branded boxes through paypal maybe. I use both.

I've never heard of these! How do I find them?

Sorry, it was through ebay I guess, but I found it on Paypal originally. Here it is is

http://ebaysupplies.usps.com

The boxes are co-branded. You can get them in the standard sizes.