Skip to main content

Hi Community,

We have received reports from several customers today indicating that buyers are receiving error messages indicating the "Page Cannot be Found" when trying to go from the eBay "Review my Purchases" page to the Auctiva Checkout system. We previously thought this was due to some DNS changes we made last night but have since become aware that it is occurring due to a change that eBay made to their checkout code.

Our engineering team is working on updating our checkout code to accommodate for this change that eBay made earlier today and we will have this issue resolved as soon as possible.

We apologize for any inconveniences this issue is causing. I will post further updates on this issue to this thread as additional information becomes available.

-Mike
Original Post
Hi Community,

Update - Our engineering team has just complete and released the changes to our checkout system necessary to restore the link between eBay and the Auctiva Checkout system. As a result, the buyers of your Auctiva Checkout items should be able to checkout successfully once again.

Thank you all for your patience as we have dealt with this situation. If you continue to experience trouble with checkout, please let us know by contacting our customer support team.

-Mike
Copyright © 1999-2018 Auctiva.com. All rights reserved.
×
×
×
×
Link copied to your clipboard.
×