"Page Cannot be Found" Errors on Auctiva.com Website (3/9/09)

auctivamikedAuctiva Customer Support Manager

Hi Community,

As many of you may have already noticed, we are experiencing some technical problems that are causing users to receive "Page Cannot be Found" errors when working on the Auctiva.com website. Our IT team is currently investigating this problem and will have it resolved as soon as possible.

I will post further updates on this situation to the following thread as additional information becomes available. Thanks for understanding!

-Mike

3/9/091:55 PM

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auctivamikedAuctiva Customer Support Manager

Hi Community,

Update - I am still waiting to hear back from our IT team with respect to this situation, but it does not appear we are receiving many reports of this nature through support any longer so it seems like we may have been able to get this problem resolved for the most part.

I will post again to this thread when I hear back from our IT team and have some additional information to share. Thanks for bearing with us!

-Mike

3/9/092:46 PM

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auctivamikedAuctiva Customer Support Manager

Hi Community,

Update - I just heard back from our IT team regarding this matter and I am pleased to report that this issue should now be fully resolved. If you need any further assistance with your Auctiva account, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

3/9/092:55 PM

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