Photos on listings being relisted and on scrolling gallery

cob2carMember

Why is there a different photo on some of my relisted listings?? and it also shows the wrong photo on the scrolling gallery???? BUT, when you actually click on the item,,,, it shows the right the right photo???? ZHelp!!"?:

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Carmen

3/27/099:05 AM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi Carmen,

Thanks for letting us know about this. I'm not quite sure what may have caused that to happen, but I'm pretty sure we can fix it. I just ran a command on your account to recreate your scrolling gallery images so all of your scrolling gallery images should match the header/gallery images used in your auctions within the next few hours.

If you are still seeing the incorrect images in your scrolling gallery after this time has elapsed, I recommend contacting our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

4/6/0911:35 AM

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