Not that this is any news to anyone, but when will there be a response from Auctiva tech support. This hasn't happened in a while, but its NOT good!
Original Post
Replies sorted oldest to newest
i'm sure they are feverishly working to get it all back up and running......probably they will chime in and tell us something when they can add a bit of good news to it... ...but i'm with you.. it would be nice to hear SOMEthing.
There has been some info sent out to all of us who posted a note to Auctiva support
as follows .....
Hello,
I am sincerely sorry that you have had this experience. We have had a technical issue with our image servers that took place in the last half an hour but we haven’t identified the cause yet. Our engineering department has been called in from their days off and is working on the problem right now.
In the meantime, if you have any further questions or comments, please don’t hesitate to let contact us again.
Sincerely,
Todd K.
Auctiva Support
as follows .....
Hello,
I am sincerely sorry that you have had this experience. We have had a technical issue with our image servers that took place in the last half an hour but we haven’t identified the cause yet. Our engineering department has been called in from their days off and is working on the problem right now.
In the meantime, if you have any further questions or comments, please don’t hesitate to let contact us again.
Sincerely,
Todd K.
Auctiva Support