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Hi TheIvyHollow,

We did not take away the "Remove" feature. We have mad quite a few code changes so I believe clearing your cache via the following process will alleviate this issue:

In Internet Explorer go to the Tools menu, click the Internet Options menu item, then click the "Delete Files" and "Delete Cookies" buttons.

In Firefox, go to Tools -> Clear Private Data -> Check Cache and Cookies -> Clear Private Data Now.

Remember to close all browser windows but one while clearing your cache.

-Mike
If you upload your pics with each auction then you do it the same way as before -- except that once they're uploaded you have to choose them from the main "pic library" that pops up. Click on the pictures you want and then hit the "Done" button.

At least I assume this way is new because I never had to do it before today.

As far as "external" if you're talking about the option of using external hosting that means you'd have to upload them to some other server. That just allows for the possibility of still having pics in the event that Auctiva's image servers go wonky.

If I'm not explaining well or if I have something wrong, someone please let me know.
Well, the external source would be some other website. The http:// it's asking for is some other website you've chosen to host your photos.

If you want to host them at Auctiva -- the normal route -- then you just upload them almost exactly the same way as we used to.

Oh, maybe this is it, Rosemary:

At the bottom of the "Image Selection" section of the listing page, under the 16 slots, does it say this:

quote:
Image Hosting: Auctiva [ switch to externally hosted images ]


If the words "External" and "Auctiva" are switched, then click on the "switch to..." link and they'll switch back. Then you should be able to upload the old way.

Does that help? Let me know!
quote:
Originally posted by Rick Bradford:
If you upload your pics with each auction then you do it the same way as before -- except that once they're uploaded you have to choose them from the main "pic library" that pops up. Click on the pictures you want and then hit the "Done" button.

At least I assume this way is new because I never had to do it before today.

As far as "external" if you're talking about the option of using external hosting that means you'd have to upload them to some other server. That just allows for the possibility of still having pics in the event that Auctiva's image servers go wonky.

If I'm not explaining well or if I have something wrong, someone please let me know.
Frown Problem adding images Hi, having the same problem everyone else is having right now, cannot add images to auctions, clicking on the images does nothing, and clicking on the Done button does nothing also. Seems to be a problem for everyone since yesterday. I even tried to use HTML with the URL code off my Manage Images page and added the correct beginning and ending HTML but that did not pull up images either. How soon before its fixed? Thank you.
Hi I am new to posting but not to Auctive Ive been using it for around 4/5 months . I cant get any pics up either only 1 maybe but not more then at and I cant use the template I always use either. Been hoping since yesterday whatever the problem is will clear have alot of new things to put up. Any one heard what the problem is and if they are fixing it ?
Tessy
For those having problems selecting images, can you let us know what browser you are using?

It looks like it's working okay in IE for me right now.

I do notice that the window requires you to scroll to right to see the done button. If that doesn't work, try just hitting the close (x) button for the window, that should then prompt you as to if you want to save the images selected to your listing.

-Kevin
Well I would have to agree with that. Ive have been having nothing but trouble with aol lately. Alot of stalling and locking up using them when looking threw the Internet
. Ive was able to load all my thing tonight and fast too by using my regular IE threw my cable company.So it must be some kind of browser clash
Thank so much Kevin for suggesting changing browsers it worked.
Tessy
Well, AOL is my only option for internet use. I have deleted all cookies and still nothing is working. I have tried again to select the images I want from my already uploaded pics on Auctiva, but it will not let me select. They use to come up numbered 1,2,3 click done and the pics were on my listing, now when I click on the image it doesn't work that was at all. I tried to upload them directly to the listing and that doesn't work either. My BIG problem is some of my pics I already deleted from my computer once I had them on Auctiva. That item is not in my possession, it's at a friends house which means a whole new set of pics to deal with. How long on fixing this problem?
quote:
Originally posted by ts11928:
Well, AOL is my only option for internet use.


surprised that there's not other dialup services available in your area (assuming your using aol dialup)

can still use a different browser, though. just double click the big blue e on your desktop (or single click in start menu) and you'll be using Internet Explorer instead of AOL's browser.
quote:
Originally posted by ts11928:
My BIG problem is some of my pics I already deleted from my computer once I had them on Auctiva.


might try to recover (undelete) the pics. two different links to undelete programs in my sig area. one is for files on your computer, the other is for recovering pics on camera cards. (both are windows versions)
If AOL was my only option I would simply become AMISH or move.

quote:
Originally posted by ts11928:
Well, AOL is my only option for internet use. I have deleted all cookies and still nothing is working. I have tried again to select the images I want from my already uploaded pics on Auctiva, but it will not let me select. They use to come up numbered 1,2,3 click done and the pics were on my listing, now when I click on the image it doesn't work that was at all. I tried to upload them directly to the listing and that doesn't work either. My BIG problem is some of my pics I already deleted from my computer once I had them on Auctiva. That item is not in my possession, it's at a friends house which means a whole new set of pics to deal with. How long on fixing this problem?

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