pictures not loading

snapperheadMember

I just added AUctiva to my e-bay listing a few days ago. For the first few days everything was working fine. But now the pictures wont load...i just keep getting message...loading image.....what do i need to do to rectify this?

Also i have noticed that 3 new listings that i listed thru e-bay ( as i can't list using AUctiva because i only list for Australia and this program wont let me list there ) dint show up in the store window when i could veiw them yesterday. Why is it so?

Suggestiosn would be much appreciated

3/29/069:09 PM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi Snapperhead,

I just checked several of your active listings and all of your store window images loaded for me...http://cgi.ebay.com.au/ws/eBayISAPI.dll?ViewItem&item=4449777360 is an example. Are you still experiencing this problem?

The store window is set to display 16 items at a time favoring items that are ending nearest the time of the one being viewed, and is refreshed every 2 hours. Once some of your listings end, they’ll be replaced in the store window with new ones at next refresh. We will be increasing the store window capacity to 20 in the near future.

-Mike

3/30/0610:51 AM

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