Hey everyone, Any help will be greatly appreciated because I'm about to lose it!! Shipped items to Greece and bought the auctiva insurance coverage. Items were never received by the buyer and he filed a claim with Paypal instead of with me and auctiva. Paypal of course sided with buyer so now I'm out almost $100!!! The buyer has not responded to any of my emails or the email from the auctiva insurance claim page that he needs to fill out and send back to me so I can file the claim with auctiva. What can I do!! Am I able to just print the page from Paypal showing that the buyer received all of his money back and send that in with my auctiva claim since the buyer is not responding? Any help will be greatly appreciated.
Thanks,
Valerie
Original Post