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hello, i am having the hardest time getting an ebay token!! i have went through the proces a million times (so it seems)! when i got to my ebay account it says that i have auctiva as a third party, but everytime i try to use it it says invaild ebay token, and i do it all over agian. it keeps saying it is a failure. please help me, i really want to use it to list my items! thanks in advance for any help!
Original Post
Hi EKIMBRO,

Based on your description of the problem you are encountering, I suspect your eBay account must already be associated with an existing Auctiva account. If you contact our customer support team and provide us with your eBay username, we'll be able to locate your existing Auctiva account and provide you with a solution to this problem.

You can reach our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

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