ok, I sell Pre-sale items, so a few weeks, or months ago I had listed 2 PSP on another auction site, I had thought I sold it as a Refurb, but in fact I listed as New. Because I dont normally sell on other auction site I didnt bother to even pay attention to the auction. But it sold, one of the people paid, but I decided to refund there money because they weren't verifed address, so the other is shipped and I get a email saying it was not new, will return and do a CC charge back.
So I tell them ok, I will be happy to refund your money plus the return shipping, but wait untill I give you an RA#, next day I call my drop-shipper, they give me the number, I then email it to them, afew day goes by no response(Im getting happy thinking maybe they decided to keep it, and not go through the trouble).
So today I get a email asking to send Pre-Paid label, I honestly don't even know what they are, or where to get them, or what to do when I get them. So someone please tell me WHAT to Do????????????????????????