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I've looked and can't find the answer, even upgraded my plan on Auctiva to try and get phone support but that's not effective until September 1st. My image appears in my body, but not to the left of the listing or at the top of the listing in the search results...If I click the image to supersize it in the description area, Auctiva is not popping up a picture. Ebay and Auctiva are basically pointing the finger at each other. I have about 70-80 listings that this is effecting and I've tried to post new ones and get the same results. Just started within the last 5 days. At first it was about every other, now it is every single listing in the last 4 days. PLEASE HELP...I am SO FRUSTRATED!
THANKS!
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Check the size of your image when browsing your images in Auctiva. This has happened to me sooooooo many times...they upload perfectly but don't show up when doing gallery search in eBay. If the image size reflects something funky like 1.4 or 2.6 (using as examples), that's your problem. You will have to upload images again and then correct the gallery image on eBay.

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