price incorrect in store window

odysseygal2Member

I am hoping someone can help me.. I edited my ebay auction .. I raised my price 4.95 and added Free Shipping.. my store window still is showing the original price.. how do I fix it.. I read that they supposively update every 2 hrs.. well its still the same.. its auction number 190047097328.. any help would be greatly appreciated
thanks
Molly

11/1/064:16 PM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi Molly,

Our listing maintenance, which updates title, current price, high bidder, high bidder feedback, bid count, currency, and end time on your active listings page is done about every 6 hours.

Once your updated prices are reflected on your active listings page, they should be displayed in your store window the next time it refreshes, which it does about every 2 hours.

If you would like further assistance with this matter, please file a support request regarding this issue using the appropriate link on our help page:

http://www.auctiva.com/free_auction_software_help/help.aspx

-Mike

11/1/064:40 PM

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