When I print out my consignor's payout reports, there name does not carry over onto it. It does show when I am creating the reports. Is this a bug? Thank you, Donna.
Original Post
Dear donnapie,
Thanks for bringing this up. I looked into the issue you reported here and was able to confirm that it is expected for the consignor's name not to show up on the printable version of the consignment payout reports generated from our site.
It has been suggested that we adjust the system to make the consignor's name carry over and it i on our list of things to consider when planning future site updates, but I cannot say definitively if or when such a change will be made.
If you need any further assistance with your account, please feel free to contact our customer support team by mousing over the "Help" tab within your account and selecting the "File Support Case" option.
-Mike
Thanks for bringing this up. I looked into the issue you reported here and was able to confirm that it is expected for the consignor's name not to show up on the printable version of the consignment payout reports generated from our site.
It has been suggested that we adjust the system to make the consignor's name carry over and it i on our list of things to consider when planning future site updates, but I cannot say definitively if or when such a change will be made.
If you need any further assistance with your account, please feel free to contact our customer support team by mousing over the "Help" tab within your account and selecting the "File Support Case" option.
-Mike