Problem listing Friday 12th Sept 10.30am

Yep, I am whats going on is Auctiva broken??

SAME ERE!! JUST WHEN I'M ABOUT TO LIST AFTER AGES!! GRRRR

My listings keep coming back as failing. Is it really just broken? It's the first time I have ever used Auctiva. Pretty rubbish...

I have been having problems for a week now..I cant use it to list anything.....I wish I could find where to conact the sit emanager..but no info...maybe this is ebays way of forcing you to pay to upload photos on regular ebay site
this sucks

I ended up accidentally posting twice. Now I have had to cancel the extra ones and am trying to get my posting fees back.

I am not impressed with Auctiva so far.

yes
double posting has been a problem for me as well
never got my fees back..
its great when it works well
but as I am saying..it now is a piece of garbage

Has anyone filed a support request about this issue? I know that with all the crazy changes ebay is making right now that some listing software companies (like Auctiva and Vendio) are frantically trying to keep up with it all. I haven't had any problems yet (knock on wood!) and just listed a few things this morning without issue. I'm sure they're doing their best to work out any kinks

Yes, there IS a way to contact the site manager for help. Go to the HOME page. Click on the HELP tab at the top of this page. There you will see FAQs, and other links to help with various problems. But to get REAL help, when there is a system problem, I click on the Customer Support link, located on the right-hand side of this HELP page.

I always get an immediate response to my specific problem. Auctiva Support is SO MUCH better than eBay, even the PowerSeller support dept. or Paypal, which has NO support to speak of. Auctiva Support is much more professional and sympathetic. And keep on sending support requests, if your problem ins't solved... they really do try.

I ended up going to the American eBay site (.com) and clicking on LIVE HELP. They refunded my fees for me and slapped me on the wrist saying they wouldn't do it again.

Then Auctiva went and damn well RELISTED MY DUPLICATE ITEMS! AGH! So I had to go through the whoooooooooole thing again. Bloody hell.