Problem with Auctiva insurance!

preciousjewelryMember

I had .80 in my shipping insurance account. added $5.00 to my account Even see it in my paypal as completed. I used the insurance for a customer order and now it is saying I own .60. But it is not showing my $5.00 I added in there.

Any help would be appreciated.

3/4/087:09 PM

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preciousjewelryMember

Ok Never mind lol Now it is showing I put $5.00 in there.

3/5/085:59 AM

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auctivaaaronlAuctiva Support

If you pay on PayPal with an eCheck instead of an instant transfer, it has to clear the bank before it will post to your Auctiva balance.

4/9/0812:41 PM

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