Problem with Catwalk Template

Hi Joan -

I want to clarify something with you about your listings. When you previewed the listing on the lister page before posting on eBay did the description and images show up correctly?

Thanks - Cara

Hi Cara,

The listings came up just as listed when previewed. Since I'm new to Auctiva, I just thought they would come up "thinner". Oh well, I guess I won't use that template with that layout again.

Thanks for getting back to me.

Joan

Joan -

When I "test" that scenario with the description on the left side and the images on the right, it comes up just fine.

As a suggestion for the time being, you can fix the look on the already posted listings.

Go to your Saved Listings, open each of those listings to edit them (one at a time) by marking the box next to them and then clicking the Edit button. When the listing opens on the lister page, scroll down to the template section and click Modify Layout. You can change the layout and preview it to make sure it will look right. Then you should save the listing with the changes.

Go back to the Saved Listings page and check the box again next to the listing and click the Get HTML button. Copy that HTML and take it to eBay to the "Revise listing" link for that listing. Drop in the new HTML and you should have a normal looking listing.

It sounds like a long process in writing but it shouldn't take you but a few minutes. In the meanwhile, we will take a peek at the code and figure out what is happening and get right back to you.

Thanks - Cara

Joan -

It was faster than I thought

Ok - in your description for the shoes you had <pre></pre> tags and <font></font> tags on each line of your description. The <pre> tags were not allowing the description to wrap in the alloted space so it stretched the layout to fit the text line length. The <font> for each line is not necessary as your text will continue to use the font designated until you close the font tag. </font>

What I did was just take out the <pre> and unnecessary <font></font> tags and info associated with them and you are good to go. I also deleted the red header you had above the listing. http://www.practiceboard.com/?5403978 Here is a look on the practice board - You can take that HTML straight from there and take it to Revise the lising link on eBay from the above instructions.

To avoid this in the future, use <br/> when you want a line to break without a space in between and <p></p> when you want a line break with a paragraph break too.

Hope that helps!
Cara

Cara,

Thanks for all of your help. You're the best!

Joan