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Hi everyone,

I have consistently had problems downloading files. Whenever I send in a help request, I am told that the problem is on my end and that I need to clear the cache and cookies, and try again. Needless to say this doesn't work. However, if I try to download the same files a few hours later, (even without clearing the files) it works.

I'm wondering if anyone else had this same problem, and did you happen to find a solution?
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