Problems with firewalls?

cherry-vintageMember

I've had an email from a customer saying that since I've started hosting my images with auctiva they can't see them due to their firewall. It's easy enough to sort out, but I wondered how many potential customers may be having the same problem & just clicking back off my listings?

Do other people have the same problem?

2/20/081:46 AM

❤️ 0

Original Post

choochooguyMember

Hi I would say that it is your customer who has their firewall screwed down too tight, could be difficult telling them that though.

I have sold to hundreds since moving to Auctiva for image hosting without any comment and viewed many other sellers items who use Auctiva when I have been shopping without problems with my firewalls.

I wonder if they can view Auctiva's home page without the firewall stopping them, if so they need to allow Auctiva through.

2/20/085:01 AM

❤️ 0

Add Reply

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Add Reply

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...